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Your Booking will be confirm within 12 hours by the hotel and you will receive confiramtion on your provided email address.

The request for cancellation will be send to our Reserval Agent, the process will take up to 24 hrs and refund will be return in 2 day times.

The check out must be a date after check in

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If you have any other request, write below:

We are sorry that you want to cancel this booking. Our support team is here 24/7 to assist you in everyway possible and we hope to resolve your issue as soon as possible.

You will get reward point on the booking of with room depending on the type of room you choose with or without breakfast.

These reward points can be used as a payment option while booking your next hotel or flight. But these points will be valid to used till the specific 

Special requests are not guaranteed and are subject to the hotel’s discretion. Additional charges may apply depending on the hotel’s policies.

It will be charged separately by the hotel on the time of check-in

Supplier provides the room details and photos. The actual room and amenities depend on the hotel when you check-in

Your transactions are 100% safe with us, we value your privacy and protect all personal information

Please, make sure traveller’s name and details must match government issued identity card exactly

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Reserval Reward points

Reserval reserves the right not to accept customers or bookings (or to cancel confirmed bookings in extreme cases) at its own discretion and for whatever legal reason without the need to justify such refusal. Typical reasons for rejecting a customer or a booking include but are not limited to: If a booking is rejected or canceled by Reserval and a payment has already been made, the total booking value will be refunded. We also reserve the right to bar (or “blacklist”) users from Reserval’s website and app, on a temporary or permanent basis, with no prior notice. Any such blacklisted users must not attempt to use the website and app under any other name or through any other user. Reserval might also be forced to reject or cancel bookings due to obvious errors. An obvious error is a mistake found on the website or app related to the booking prices that a customer might not consider being obvious. Reserval is entitled to reject or cancel any booking where this error is applicable with no prior notice. In such cases, the amount charged will be reimbursed.

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For certain accommodations, a transportation or transfer fee will be added to the room rate at the request of the accommodation, or if you request any transportation services. This is common for island destinations such as the Maldives, where you need transportation to reach the accommodation. Please note that Reserval does not organize any transportation service at the moment. This is always organized and offered by or on behalf of the accommodation, which is responsible for such transportation services. Reserval does not assume any liability for the quality, safety, frequency or service levels of such transportation services. For more information regarding whether or not a service is included, get in touch with our support team at contactus@reserval.com or the accommodation directly

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Changeable with charge: As per the Airlines terms and conditions (client must contact us on +966 920020027 at least 48 hours before departure time). Client will tolerate additional charges that for any class change. 

Refundable with charge: As per the Airlines terms and conditions (client must contact us on +966 920020027 at least 48 hours before departure time).

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